To verify your profile, you need to follow these steps:
In the mobile app, navigate to More > Profile > Personal data verification. You will be redirected to your Members Area to proceed with the verification process.
In the web terminal, go to the left-side panel and click the first section at the top. You will see your Profile settings. Select Verification and follow the link there to be redirected to the verification page in your Members Area.
In the Members Area, fill in the special form for identity verification and attach a digital copy of a document confirming your identity. You can use various personal documents for verification, not just your passport. Make sure the digital copy is clear and shows all required information. For a complete list of documents and requirements, refer to your Members Area.
Useful link: